How to Get More Storage In Outlook Mailbox
There's a few steps you can take to help free up more storage in your Outlook account:
1. Visit the online web app version of Outlook: https://outlook.office.com/mail/options/general/storage
This link should take you directly to the manage storage settings.
2. You will see an overview of which folders are taking up the most space represented by a progress bar.
3. It can be helpful to permanently delete old emails by clicking the "Empty" button as shown in the example below:
Note: If you have old emails in Deleted Items, Sent Items, and Archive they count towards your total storage limit unless you empty them.

4. If you still find you don't have enough storage left, open a folder and sort the emails by size with the largest items on top.
5. Once you've identified emails that have large attachments, delete those manually.