How to Allow Screen Recording for NRStreamer
What is NRStreamer?
NRStreamer is a secure remote support tool used by the IT team to connect to your computer when assistance is needed. It allows technicians to view your screen, troubleshoot issues, and perform maintenance tasks without requiring you to bring in your device. This helps the IT team resolve problems quickly and efficiently while maintaining security and privacy.
How to Enable Screen Recording Guide
If you do not follow the steps below IT cannot see your screen to assist with troubleshooting.
Open System Settings
Scroll down to Privacy & Security, then click Screen & System Audio Recording
Toggle on NRStreamer
You do not need to quit NRStreamer on the dialog you can select "Later"
IT can now view your screen to assist when troubleshooting problems.